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November 7, 2017
Question

Export pdf to MS Word

  • November 7, 2017
  • 1 reply
  • 387 views

I am not able to export/convert pdf to ms word.   Brings me to page which indicates I need to subscribe but there is no way for me to do that.   When I try to subscribe, Adobe indicates that I already have an account which is current.   Thoughts on how to fix?  Thanks.

Here is what is shown on screen...

You're buying 

Adobe Export PDF

Adobe Export PDF

Annual plan, prepaid

Subtotal 

US$23.88  /yr 
Tax 

Not yet included 

You already have this product 

You already have a Adobe Export PDF, Annual in your account. We're unable to assign two licenses of the same product to one account.


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1 reply

AkanchhaS8194121
Legend
November 8, 2017

Hi Davidk,

As per the description given above, I am assuming that the application you are working with is Adobe Acrobat DC not Adobe Acrobat Reader DC?

Adobe Export PDF is an online service that you can access online via- https://cloud.acrobat.com/exportpdf

As well as through the Adobe Reader DC desktop application- Adobe Acrobat Reader DC Install for all versions

Try downloading the Adobe Reader DC and remove Acrobat DC (If you have that installed), as Export PDF subscription doesn't work with the Acrobat DC desktop app.

You just need to “Sign In” using the email (Adobe ID) under which you have subscription registered.

Regards,

Akanchha