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bartonlew
bartonlew
Legend
Oct 25, 2015 6:38 PM UTC
Answered

Export PDF won't convert doc to Word

I have a subscription to Adobe Export PDF, Annual.  (It's a little confusing because when I open a PDF, it says in the top left corner "[name of document].pdf - Adobe Reader.")  Anyway, it's not converting my PDF into Word.  It's putting a text box (image) into a Word document.  I used to be able to convert to docx files.  Why isn't it working?

Thanks,

Barton

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    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Oct 26, 2015 9:44 AM UTC

    Hi bartonlew,

    Make sure you are using latest Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support to use Export PDF service Acrobat Reader Help | Export PDF from Acrobat Reader DC.

    You can also try to use it online at https://cloud.acrobat.com/exportpdf

    Let me know if it resolves your issue.

    Regards,

    Aadesh

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    2 replies

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Oct 26, 2015 9:44 AM UTC

    Hi bartonlew,

    Make sure you are using latest Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support to use Export PDF service Acrobat Reader Help | Export PDF from Acrobat Reader DC.

    You can also try to use it online at https://cloud.acrobat.com/exportpdf

    Let me know if it resolves your issue.

    Regards,

    Aadesh

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    bartonlew
    bartonlewAuthor
    Legend
    Oct 30, 2015 2:57 AM UTC

    Thanks. I clicked on the first link you provided but I don't see where it tells you how to check whether you have the latest version.  Do you know how to do that?

    Thanks,

    Barton

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