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Jennifer32743570l2u8
Participant
October 10, 2023
Question

Export to PDF Unavailable

  • October 10, 2023
  • 1 reply
  • 218 views

I keep getting an error code everytime I try to Export a document to a PDF.  

 

This is the error I keep getting: 

#<EcrionService::CircuitOpenError: PDF Services (EOS) is currently unavailable. Please try again later., because: ecrion_service is open>

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    October 16, 2023

    Hi Jennifer32743570l2u8,

     

    Thank you for reaching out.

     

    We are sorry about the trouble caused. There was some outage that occurred, so you may have experienced the issue. However, it was resolved the same day. You should be able to convert the PDF. 

    Please try converting the PDF and let us know if you experience any issues.

     

    Thanks,

    Meenakshi

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