Skip to main content
info@smiletomove.it
Participant
December 23, 2014
Question

ExportPDF doesn't retan fonts

  • December 23, 2014
  • 1 reply
  • 354 views

I'm trying to convert a pdf into a word (.docx) file and when I open the converted files all the fonts are changed into Arial (the word default font). What can I do?

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Inspiring
December 23, 2014

Hi info@smiledtomove.it,

The ExportPDF online service has a large library of fonts that it uses for conversion. But it sounds like the font you've used may not be available (and it's not embedded in the PDF).

For starters, you can try disabling OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community. You can also reapply the correct font in Word, if necessary.

Please let us know how it goes. If that doesn't work, we'll take a closer look at the PDF.

Best,

Sara