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raychel222
raychel222
Participant
Oct 21, 2014 6:34 PM UTC
Question

File pending upload stuck in acrobat.com outbox. Now nothing will upload

I edited a document on my tablet and it was supposed to update to acrobat.com. Now its stuck in the outbox. I must have deleted the file during the upload or something similar. But now none of my other docs will upload to acrobat.com because this file is pending... HELP

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7 replies

raychel222
raychel222Author
Participant
Oct 28, 2014 3:31 PM UTC

here is a screenshot, need help urgently! Thank you

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Sara_Forsberg
Inspiring
Oct 28, 2014 3:42 PM UTC

Hi raychel222,

Are you able to clear that file by logging out, and then logging back in to your Acrobat.com account?

Best,

Sara

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raychel222
raychel222Author
Participant
Oct 28, 2014 3:51 PM UTC

Yes but now I lost all my pending files!!! How can I get them back?

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