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cb45689
cb45689
Participant
November 21, 2014
Question

Files I upload from one device are not visible on another device

  • November 21, 2014
  • 1 reply
  • 277 views

I have multiple devices signed into the same Adobe account to share and upload files. I am having a problem with uploading files, and them not being visible on my other devices. I have tried deleting and re-uploading them, logging out and back in. Nothing has solved the problem and I need this program to work to share files for my business. Does anyone have a solution?

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    November 22, 2014

    Hi cb45689,

    Does it matter which devices you upload from? Or does the issue occur regardless of where you initiate the upload? And, which devices are you using (tablet, phone, laptop)?

    If you're logging in via a browser, does it help to clear the browser cache and then log back in?

    Best,

    Sara

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