Files saved in my MAC cannot be opened

Forum|Forum|11 years ago
July 12, 2014
1 reply
431 views

Some files downloaded from the internet and saved in my mac cannot be opened

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pwillener

Legend

What exactly means "cannot"? What kind of files are these, and what Adobe product are you using to open them?

V

VasqucAuthor

Participant

I have Acrobat Pro xi and the message is :Adobe Reader could not open 'carriee Manual.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

pwillener

Legend

Can you open such a file in a text editor, then verify that the first four characters are '%PDF'?

If not, can you find that constant later on in the file? If so, see http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

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