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Participant
Oct 17, 2017 4:44 PM UTC
Question

fill and sign opens on blank page

When I have a doc open and click fill and sign the page goes blank.

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    1 reply

    Adorobat
    Participating Frequently
    Nov 29, 2017 11:21 PM UTC

    Hi Vondab,

    Sorry for the delay in response.

    Assuming you are using Fill & Sign services in Adobe Reader, could you please check if you have an update available for Reader.

    Click "Check for updates" under Help menu. You may also download updates manually from these links:

    Adobe - Adobe Reader : For Macintosh

    Adobe - Adobe Reader : For Windows  (reboot the machine after installing the update and try again).

    You may also refer to the following links which discuss the similar issue:

    Fill & Sign Issues 

    Can't use the fill and sign tool as the document window goes blank

    Thanks,

    Shivam

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