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jeanennew62866439
Participant
Apr 12, 2016 5:37 PM UTC
Question

Fill and Sign won't save. I am filling in information on pdf with Fill & Sign. It appears to save but when I go back into the document it's not saved

I am filling in information on pdf with Fill & Sign.  It appears to save but when I go back into the document it's not saved

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2 replies

Adobe Employee
Apr 14, 2016 4:33 AM UTC

Hi jeanennew62866439 ,

Sorry for the inconvenience caused to you. Kindly provide us the following details :

1. Version of your Acrobat/Reader.(Go to Acrobat Pro-->About Adobe Acrobat Pro DC)

2. Version of the OS you are using.

2. Does your workflow involves filling data and signing across multiple pages at the same time?

3. What are the exact steps you are following? It would be great if you could share a video of the same.

4. Does this happen with every PDF file or with some particular PDF file?

Thanks and Regards.

Sandeep Grover

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jeanennew62866439
Participant
Apr 14, 2016 11:48 AM UTC

Jeanenne Watters MSN CPHQ FACHE

Director, Medical Staff Services and Regulatory

FirstHealth Moore Regional Hospital

910-715-1487

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