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mannifique
mannifique
Participant
Jul 21, 2015 9:13 AM UTC
Answered

Fill&Sign not supported due to editing restrictions -- which one?

Hi

I tried to use Fill&Sign on one PDF I had to fill ... but when selecting the file I get an error message: editing restrictions - not supported. But I can't see what is the problem. The PDF allows filling and  signing... see attached screenshot. How do I know what is wrong?

Best regards, Manni

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Josh_CoreyCorrect answer
Inspiring
Jul 21, 2015 4:03 PM UTC

Hi Manni;

The PDF is secured with password protection.  Fill & Sign does not yet support opening a password protected file.

Thanks,

Josh

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2 replies

RahulTyagi_
RahulTyagi_
Participating Frequently
Jul 22, 2015 5:24 PM UTC

Hi mannifique,

You are facing this error because you have permissions password set on this particular file, You need to remove permission password in this case, Here's how to do it :

Open the PDF in Acrobat, then select Tools > Protect > Encrypt > Remove Security.

Type your password in the Enter Password box, and then click OK. Click OK again to confirm the action.

Later, save the document and then try Fill and sign option.

Regards,
Rahul

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Josh_CoreyCorrect answer
Inspiring
Jul 21, 2015 4:03 PM UTC

Hi Manni;

The PDF is secured with password protection.  Fill & Sign does not yet support opening a password protected file.

Thanks,

Josh

Translate
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