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gmd1107
gmd1107
Participant
May 10, 2018
解決済み

Forgot my password for a password protected document

  • May 10, 2018
  • 返信数 3.
  • 2274 ビュー

I forgot my password for a password protected document.  How can I fix it?

      このトピックへの返信は締め切られました。
      解決に役立った回答 Test Screen Name

      Make the document again, or remember it. Adobe do not offer a back door to protected documents.

      返信数 3

      G
      gloria28459550olqw
      Participant
      August 11, 2023

      i forgot my password & want to change it to something i can remember 

       

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      August 13, 2023

      Hi gloria28459550olqw,

       

      Thank you for reaching out.

       

      If you are referring to a document password, then it is not possible to change the password. To change the password, the original password is required. There is nothing much that can be done.

       

      To reset the Adobe account password, refer to the information provided on the following page: https://helpx.adobe.com/manage-account/using/change-or-reset-password.html.

       

      Hope the information helps.

       

      Thanks,

      Meenakshi

       

      Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      June 23, 2018

      Also, in the future, create a Security Policy (Protect toolbar) and add the Encrypt tool to you toolbar. The policy (ies) will remember your password for you.

      T
      Test Screen Name解決！
      Legend
      May 10, 2018

      Make the document again, or remember it. Adobe do not offer a back door to protected documents.

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