If you are referring to a document password, then it is not possible to change the password. To change the password, the original password is required. There is nothing much that can be done.

To reset the Adobe account password, refer to the information provided on the following page: https://helpx.adobe.com/manage-account/using/change-or-reset-password.html.

Hope the information helps.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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jane-e

Community Expert

Also, in the future, create a Security Policy (Protect toolbar) and add the Encrypt tool to you toolbar. The policy (ies) will remember your password for you.

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T

Test Screen NameCorrect answer

Legend

Make the document again, or remember it. Adobe do not offer a back door to protected documents.

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