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Participant
Jul 3, 2017 11:59 AM UTC
Question

Get the page to subscribe on exporting PDF

i had subscribed for exporting pdf by paying 1500 but when i try to export the pdf to word it gets me to same subcribe page.

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    2 replies

    Meenakshi_Negi
    Legend
    Aug 1, 2017 5:49 PM UTC

    Hi jbl99607669,

    If you are using Adobe Acrobat reader DC to export PDF, please try to sign out of the application.

    Relaunch the application and then sign in again with the same Adobe ID under which you have purchased the application.

    Check if it works after that.

    You can also export PDF online here: https://cloud.acrobat.com/exportpdf

    Let us know if you need any help.

    Regards,

    Meenakshi

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    kglad
    Community Expert
    Community Expert
    Jul 3, 2017 1:59 PM UTC