getting a save failure

Hi Johnd,

As per the description above, you are getting an error "Save as/Save failed to process" i.e. not able to save the files using Export PDF, Is that correct?

You may refer to the following link for troubleshooting steps: File conversion error | ExportPDF Link: https://helpx.adobe.com/acrobat-com/kb/file-never-converts.html

Acrobat DC export error "Save As failed to process..." Link: https://forums.adobe.com/thread/2167534

You can also try the online account to Export PDF files, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

You can also use free desktop version of Adobe Reader to use the services, to download Reader DC: Adobe - Adobe Acrobat Reader DC Distribution link: https://get.adobe.com/reader/enterprise/

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.