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Participant
September 1, 2020
Question

Got charged for adobe £15.64 but I have not purchased any.

  • September 1, 2020
  • 1 reply
  • 293 views

Hi 

 

I have been charged for £15.64 but have not purchased any adobe program. 

 

The transaction was made by the name of 'Adobe exportpdf su'. 

 

Would you please let me know how to cancel it??

 

Best regards, 

Y Kim 

This topic has been closed for replies.

1 reply

Legend
September 1, 2020

First check if anyone (e.g. in your household) might have purchased it.

Then look in your Adobe account to see if the purchase shows up.

If neither one is true, someone has stolen and used your card details, and you should contact your card issuer immediately; Adobe cannot resolve this for you. They need to know the account used, not the credit card number.