Got charged for Adobe automatically

Question

HelloMy credit card has been charged  ADOBE SYSTEMS, INC. 800-833-6687. I request for REFUND and CANCELLATION because this keeps happening for months now even though I dont have any account anymore. How is it possible to charge me when I closed all my accounts because I was not able to find any charges or plans?!! Transaction descriptionADOBE SYSTEMS, INC.Posting date19/06/2022Transaction date15/06/2022Reference numberSTA -178155574-28363 OR 178155574Amount$10.21 NOTE: it keeps getting higher from month to month. I contacted support earlier and they were not able to solve this for me and I keep getting these charges! Will you refund me or at least stop these charges!!!

Meenakshi_Negi · Answer

Hi Azra,

Thank you for reaching out, and sorry about the trouble.

We have checked your account with the email address used to sign in here on the community page.

There is no subscription listed on the account.

I would suggest you get in touch with our billing team to get this checked.

You may contact them via the number provided on the following help page: https://helpx.adobe.com/contact/phone.html.

Thanks,

Meenakshi

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