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jeant2998692
jeant2998692
Participant
January 24, 2018
Answered

Guys How do I speak to a support team?

  • January 24, 2018
  • 2 replies
  • 956 views

I Have suscribed from France to adobe PDF classic version. I moved to the USA 2 years ago and i was still being billed and charged in France (paying the french VAT etc)

I have tried several time to cancel the french subscription and get the us one

Now every thing is stucked and whatever doc on PDF i cant activate it anymore

the system say congrats for activating but still not working

please help

    This topic has been closed for replies.
    Correct answer Nancy OShea

    jeant2998692  wrote

    I have tried several time to cancel the french subscription and get the us one

    Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

    Contact Customer Care

    Nancy

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    January 24, 2018

    jeant2998692  wrote

    I have tried several time to cancel the french subscription and get the us one

    Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

    Contact Customer Care

    Nancy

    Nancy O'Shea— Product User & Community Expert
    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 24, 2018

    Moving this discussion to the Document Cloud PDF services forum.

    Bani Verma
    Bani Verma
    Legend
    January 24, 2018

    Moving this query to Adobe Creative Cloud​

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