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jeant2998692
jeant2998692
Participant
January 24, 2018
Answered

Guys How do I speak to a support team?

  • January 24, 2018
  • 2 replies
  • 956 views

I Have suscribed from France to adobe PDF classic version. I moved to the USA 2 years ago and i was still being billed and charged in France (paying the french VAT etc)

I have tried several time to cancel the french subscription and get the us one

Now every thing is stucked and whatever doc on PDF i cant activate it anymore

the system say congrats for activating but still not working

please help

    This topic has been closed for replies.
    Correct answer Nancy OShea

    jeant2998692  wrote

    I have tried several time to cancel the french subscription and get the us one

    Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

    Contact Customer Care

    Nancy

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    January 24, 2018

    jeant2998692  wrote

    I have tried several time to cancel the french subscription and get the us one

    Contact support via online chat.  Use a browser that accepts cookies and does not have script blocker add-ons.

    Contact Customer Care

    Nancy

    Nancy O'Shea— Product User & Community Expert
    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    January 24, 2018

    Moving this discussion to the Document Cloud PDF services forum.

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    January 24, 2018

    Moving this query to Adobe Creative Cloud​

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