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J
j1b2s3
Participant
November 23, 2013
Question

Hacking of Adobe Account

  • November 23, 2013
  • 2 replies
  • 794 views

I received an email from another web account that alerted me that my Adobe account had been hacked.  I checked and info was accurate. Site said Adobe was offering 1 year identity theft protection. How do I sign up for that?

    This topic has been closed for replies.

    2 replies

    S
    Adobe Employee
    Scott V
    Adobe Employee
    December 4, 2013

    Hi Jackie,

    One of my colleagues has called you and left you information about contacting Experian.

    You can call Experian support if you have not received your letter,  to have them provide you a code to enroll in the free 1 year credit monitoring. Please call Experian 1-877-297-7780. Here is the website that you would go to to enroll once you have your code. http://www.protectmyid.com/adobe

    Let us know if you have any questions.

    Thanks

    Scott V

    H
    Adobe Employee
    H_Spector
    Adobe Employee
    December 2, 2013

    hI,

    I apologize for the delayed reply.

    Please let us know if you have recieved a letter from Adobe recently.

    Thank you.

    Hisami

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