Skip to main content
A
azza675
Participant
October 21, 2014
Answered

Have renewed my ExportPDF Subscription, but still pop's up with "Your trail has expired" window when go to convert via Print driver window. Comments/ help welcome thanks :-)

  • October 21, 2014
  • 1 reply
  • 439 views

Have renewed my ExportPDF Subscription, have the confirmation email, but still pop's up with "Your trail has expired" window when go to convert via Print driver window. Comments/ help welcome thanks 🙂

This topic has been closed for replies.
Correct answer Sara_Forsberg

Hi azza675,

ExportPDF converts PDF files to Word and Excel formats (and several others). What you describe, sounds like you're trying to convert a file *to* PDF. Did you ever start a trial of Acrobat, perhaps? (Whereas you can create PDFs with Acrobat, ExportPDF doesn't let you convert files to PDF.)

What happens when you log in directly to ExportPDF at https://cloud.acrobat.com/exportpdf?

Best,

Sara

1 reply

S
Sara_ForsbergCorrect answer
Inspiring
October 21, 2014

Hi azza675,

ExportPDF converts PDF files to Word and Excel formats (and several others). What you describe, sounds like you're trying to convert a file *to* PDF. Did you ever start a trial of Acrobat, perhaps? (Whereas you can create PDFs with Acrobat, ExportPDF doesn't let you convert files to PDF.)

What happens when you log in directly to ExportPDF at https://cloud.acrobat.com/exportpdf?

Best,

Sara

A
azza675Author
Participant
October 21, 2014

Hi Sara,

YES, your correct. Thanks !! I started a Acrobat XI Trail which has lapsed, and I actually signed up for another annual of "Export PDF" rather then Acrobat now that you have pointed it out (novice user here).

Many thanks Sara, and will go purchase the correct Tool now ;-)

Aaron

S
Sara_Forsberg
Inspiring
October 21, 2014

No worries, Aaron! There are a lot of different choices when it comes to Acrobat and the online services!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices