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February 13, 2015
Question

having trouble converting a pdf to word

  • February 13, 2015
  • 1 reply
  • 245 views

I have a pdf to convert to word but each time I select the "convert" option I get a message saying the network can't be accessed?

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1 reply

Inspiring
February 13, 2015

Hi tinaa44665720,

Are you trying to access ExportPDF from within Adobe Reader? If so, please try accessing the web interface at http://cloud.acrobat.com/exportpdf.

(We've had recent reports of this error cropping up in Reader, but you should be able to access the web interface without issue.)

Please make sure that you're using a supported browser, as listed in this document: System requirements | Acrobat.com

Let us know how it goes!

Best,

Sara