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Participant
Jul 6, 2015 4:05 PM UTC
Answered

Hello im subscribe to Adobe Export PDF, Annual , but why is it i cannot convert the PDF file to Excel or Word document?

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    Amiable_contributors1587
    Participating Frequently
    Jul 9, 2015 2:52 PM UTC

    Simply go to https://cloud.acrobat.com/exportpdf and sign in with your Adobe ID.

    5 replies

    Participant
    Jul 9, 2015 2:47 PM UTC

    Thanks Guys, I installed Adobe Acrobat reader DC but still need to convert the document using a browser.

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    Amiable_contributors1587
    Participating Frequently
    Jul 9, 2015 2:52 PM UTC

    Simply go to https://cloud.acrobat.com/exportpdf and sign in with your Adobe ID.

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    pwillener
    Legend
    Jul 7, 2015 2:25 AM UTC

    Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]

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    Bernd Alheit
    Community Expert
    Community Expert
    Jul 6, 2015 4:29 PM UTC

    ‌Use Acrobat Reader DC.

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    Amiable_contributors1587
    Participating Frequently
    Jul 7, 2015 1:08 PM UTC

    Bernd is correct. You are using an older version of Adobe Reader that no longer supports ExportPDF. You need to upgrade (free) to the latest version of Adobe Reader. Or you can use ExportPDF from the web (at https://cloud.acrobat.com/exportpdf).

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