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NhiHao91
Participant
Dec 10, 2014 1:46 PM UTC
Answered

Hi! I accidently purchase the Adobe PDF Pack Annual $90. I don't want or need it. Can I get my money back please?

Hi! I accidently purchase the Adobe PDF Pack Annual $90. I don't need it or want it. May I have my money back please?

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Correct answer
Dec 17, 2014 4:42 PM UTC

Hi NhiHao91,

Your PDF Pack service has been stopped and initiated the refund.

Your refund no.is 66258712.

Regards,

Florence

6 replies

NhiHao91
NhiHao91Author
Participant
Dec 21, 2014 3:56 AM UTC

How do I get my refund back? By mail?

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Inspiring
Dec 22, 2014 5:11 PM UTC

Hi NhiHao91,

The refund will automatically be posted to the credit card account that you used for payment.

Best,

Sara

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Dec 10, 2014 2:06 PM UTC

Hi nhihao91

I checked your account, your PDF Pack subscription is not confirmed yet at our end.

Once it gets confirmed I will cancel it.

Regards,

Florence

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NhiHao91
NhiHao91Author
Participant
Dec 10, 2014 5:07 PM UTC

Thank you!

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