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audrey andg88264123
Participant
September 18, 2018
Answered

Hi, I bought the Adobe Export PDF in April 2018 then my laptop had to be rebooted and i lost it, how can i reload

HI, I bought the Adobe Export PDF in April 2018, Annual subscription and I had to reboot my laptop and I lost it. How can I reload?

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    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    September 19, 2018

    Hi Audreyandg,

    We have checked your account and found an active subscription of Export PDF. Yes, you can surely start using the service again.

    Follow the steps mentioned below, to activate the subscription.

    1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

    2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

    3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

    4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

    You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Let us know if it still doesn't work.

    Regards,

    Akanchha

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    September 19, 2018

    Hi Audreyandg,

    We have checked your account and found an active subscription of Export PDF. Yes, you can surely start using the service again.

    Follow the steps mentioned below, to activate the subscription.

    1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

    2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

    3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

    4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

    You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Let us know if it still doesn't work.

    Regards,

    Akanchha

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