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A
andrewb32814853
Participant
September 12, 2018
Answered

Hi! I'm trying to register my product but cannot find the serial number.

  • September 12, 2018
  • 1 reply
  • 701 views

Hi!  I'm trying to register my product but cannot find the serial number.  I reached this point:

To see a list of your registered products and their serial numbers, follow these steps:

  • Access your Adobe ID account, and sign in with your Adobe ID and password.

    Your Adobe ID is the unique email address you first used when you started your membership, or purchased an Adobe app or service. If you used your social (Facebook or Google) account to create your Adobe ID account, your Adobe ID is the same as the email address associated with your social account. For more information, see Manage your Adobe ID account.

  • In the navigation bar at the top, choose Plans.

  • In the left pane, click Order History.

  • In the Order history screen, click the order number in the ORDER# column
    In the Order number screen, click Downloads and Serial Numbers. Your serial number is displayed.
    ... there is nothing to click except view PDF of the invoice.
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Correct answer andrewb32814853

Thanks for your reply.  Fixed it with a chat session with support.  I think you're right about the serial number... i just wasn't linked properly to adobe reader.

1 reply

T
Test Screen Name
Legend
September 12, 2018

Many products do not have serial numbers. What exactly are you trying to register?

A
andrewb32814853AuthorCorrect answer
Participant
September 12, 2018

Thanks for your reply.  Fixed it with a chat session with support.  I think you're right about the serial number... i just wasn't linked properly to adobe reader.

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