Skip to main content
Nathalieschembri
Participant
Oct 26, 2014 10:06 AM UTC
Question

How can I cancel my subscription of export pdf which I bought by mistake?

HOw can I cancel my subscription of export pdf which I bought by mistake

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Inspiring
    Oct 26, 2014 6:57 PM UTC

    Hi Nathalieschembri,

    I've checked your account, but don't see any order history under the email address you use here in the forums. Is it possible that you used a different email address or purchased ExportPDF as in in-app purchase from the Reader mobile app? (For the latter, you would need to contact the App store from which you purchased the subscription--Adobe doesn't handle those purchases/refunds.)

    If you think you signed up using a different email address, let us know (don't include your email address in the post--just let us know that you used a different one, and I'll send you a private message to get the details).


    Best,

    Sara

    Translate