Skip to main content
R
richardp4032965
Participant
March 15, 2015
Question

How can I do a conversion and see it on the Adobe cloud?

  • March 15, 2015
  • 1 reply
  • 272 views

I just purchase a subscription and now I want to convert a PDF to Docx. When in Adobe reader, select a file, select conversion type,  click "convert", and click on "view converted files" - there are no files in my cloud account. What am I missing?

This topic has been closed for replies.

1 reply

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
March 16, 2015

Hi richardp4032965,

When you convert a file via Adobe Reader, your converted file is automatically stored in your Acrobat.com online account. If you don't see it there, please log out of Acrobat.com, clear the browser cache, and then log back on to https://cloud.acrobat.com.

If you still don't see your files, please let us know.

Best,

Sara

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices