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ForumUserAdobeID
ForumUserAdobeID
Participant
February 23, 2015
Question

How can I get a receipt / proof of billing of a plan that is now-cancelled?

  • February 23, 2015
  • 1 reply
  • 484 views

I cancelled my plan Jan 22, 2015. There was a payment made for the plan Jan 14, 2015. I need that receipt  / proof of billing for the Jan 14, 2015 payment. However, when I go to my account page, I cannot find a way to view billing history as the product / plan is gone.

It was an Adobe Acrobat Pro subscription - the payment was Jan 14, 2015.

Do I have any options here?

This topic has been closed for replies.

1 reply

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
February 23, 2015

Hi ForumUserAdobeID,

Please Contact Customer Care. ‌ A Customer Care agent should be able to send that receipt to you.

Best,

Sara

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