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katherinek90120610
katherinek90120610
Participant
April 6, 2015
Question

How can I get a refund?

  • April 6, 2015
  • 1 reply
  • 298 views

I cancel want my refund back

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    April 6, 2015

    Hi katherinek,

    I've checked your account, and both subscriptions that I see were started over a year ago. Adobe only refunds subscriptions that are canceled within the first 14 days. Did you have a more recent subscription that is tied to different email address than the one you use here in the forums?

    Best,

    Sara

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