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Participant
October 27, 2014
Question

How can I get a refund for my Acrobat subscription?

  • October 27, 2014
  • 1 reply
  • 495 views

I purchased an adobe acrobat reader that was not compatible with my computer via a one month subscription. I was under the impression that I should get a refund for that...however, I have not seen such action take place. What do I do in order to get this refund?

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    1 reply

    Inspiring
    November 2, 2014

    Hi bailey8699,

    I see that you purchased an Acrobat Pro subscription on October 22. If I had the power to cancel that subscription for you, I certainly would. Please Contact Customer Care. You'll find both Phone and Chat options when you click the blue Still Need Help button. A Customer Care agent will be able to take care of that for you.


    Best,

    Sara