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Clyde2816
Participant
September 30, 2014
Answered

How can I get help canceling my subscription?

  • September 30, 2014
  • 1 reply
  • 624 views

Is there anyway I can talk to a "Live" person from Adobe?  I accidentally double charge myself in purchasing a PDF to Word Perfect software.  If there is an 'English' speaking person from Adobe who can help me, please email me at [private information removed by moderator] with your contact information.

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi clyde2816,

    That sounds like something I can help you with. Would you like me to cancel your duplicate subscription?

    If you'd rather chat or call about this issue, here's the contact information: Contact Customer Care

    Please let me know how you'd like me to proceed.


    Best,

    Sara

    1 reply

    S
    Sara_ForsbergCorrect answer
    Inspiring
    September 30, 2014

    Hi clyde2816,

    That sounds like something I can help you with. Would you like me to cancel your duplicate subscription?

    If you'd rather chat or call about this issue, here's the contact information: Contact Customer Care

    Please let me know how you'd like me to proceed.


    Best,

    Sara

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    Clyde2816Author
    Participant
    September 30, 2014

    Sara;

    No offense, call me 'old fashion', I really don't like using chat rooms to discuss problems with Adobe.  Yes if you have all the information you need to cancel one of the two accounts, please do so.  Please email me when this is accomplished or if you need any other information.

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    Clyde2816Author
    Participant
    September 30, 2014

    Thank you so much for your help!

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