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JLM195650
JLM195650
Participant
February 15, 2015
Question

How can I get my license resent

  • February 15, 2015
  • 2 replies
  • 336 views

I have a subscription but can not find the license to resend so it can be added to my new computer. How do I get it resent so I can load it?

    This topic has been closed for replies.

    2 replies

    S
    Sara_Forsberg
    Inspiring
    March 11, 2015

    Hi jlm,

    I've confirmed that you have an Acrobat annual subscription. As such, no serial number/license number is necessary. Simply launch Acrobat, and sign in with your Adobe ID and password to "activate" your software.

    Best,

    Sara

    Anubha Goel
    Anubha Goel
    Participating Frequently
    March 11, 2015

    Hey jlm195650,

    Let me clarify you that Acrobat subscription and license are two different things.

    You have purchased an annual subscription for Acrobat XI and can install the software on your second machine by signing in at "adobe.com" with your Adobe ID credentials.

    Check for the same and then let me know if you need further assistance.

    Regards,

    Anubha

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