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mikej74866099
mikej74866099
Participant
January 16, 2018
Answered

How can I get the "word search" to work on my Office 365 on my MacBook air

How can I get the word search to work on my MacBook air with Office 365 installation?

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    AnandSri
    AnandSriCorrect answer
    Legend
    January 29, 2018

    Hello Mike J,

    Sorry for the delay in response to your query and apologize for the inconvenience caused. Please try the following steps mentioned below:

    • Open up PDF file in Adobe Reader
    • Go to the top menu bar and click Edit then Preferences
    • When the Preferences box opens, select the Search category on the left
    • When in the Search category look to the bottom and click on the Purge Cache Contents box/button
    • Click OK in the bottom right of Preferences and re-attempt search
    • The PDF should now be fully searchable

    If the issue still persists, please share the following details:

    1. Is the issue with one document, or with all the PDF document?
    2. Have you tried with another PDF document ?
    3. Dot version of Adobe Reader installed, to identify refer to  Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes.

    Regards,

    Anand Sri.

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    3 replies

    AnandSri
    AnandSriCorrect answer
    Legend
    January 29, 2018

    Hello Mike J,

    Sorry for the delay in response to your query and apologize for the inconvenience caused. Please try the following steps mentioned below:

    • Open up PDF file in Adobe Reader
    • Go to the top menu bar and click Edit then Preferences
    • When the Preferences box opens, select the Search category on the left
    • When in the Search category look to the bottom and click on the Purge Cache Contents box/button
    • Click OK in the bottom right of Preferences and re-attempt search
    • The PDF should now be fully searchable

    If the issue still persists, please share the following details:

    1. Is the issue with one document, or with all the PDF document?
    2. Have you tried with another PDF document ?
    3. Dot version of Adobe Reader installed, to identify refer to  Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes.

    Regards,

    Anand Sri.

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    mikej74866099
    mikej74866099Author
    Participant
    January 17, 2018

    I'm working on a MacBook Air with Office 365 installed. You will note on the screenshot that I've entered "Standard" in the Search block but it states "No match found"!

    Thanks,

    Mike J

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    AnandSri
    AnandSri
    Legend
    January 17, 2018

    Hello mikej74866099

    Please elaborate the issue/query. Are you referring to Searching words in a PDF, If Yes, you may refer to Searching PDFs, Adobe Acrobat

    If you have a different query, please share a detailed information, and if you are getting any error message, please share a screenshot How to share a file using Adobe Document Cloud

    Feel free to update this discussion in case you need further assistance.

    Regards,

    Anand Sri.

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