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sdaoust08
Participant
September 27, 2014
Question

How can I retrieve missing files?

  • September 27, 2014
  • 2 replies
  • 546 views

All my files from a few weeks ago are gone... Can I get them back?

    This topic has been closed for replies.

    2 replies

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 1, 2014

    Hi sdaoust08,

    If you didn't delete the files, they should still be there. If you haven't found them already, please log out of your account, and then clear the browser cache. Then, log back in to https://cloud.acrobat.com using your Adobe ID and password. Make sure that you're using a supported web browser (System requirements | Acrobat.com).

    Best,

    Sara

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    October 30, 2014

    Hi sdaoust08,

    Unfortunately, there isn't much that can done.

    Regards,

    Ajlan Huda.

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