Skip to main content
J
JasonWhitesell
Participant
October 28, 2014
Answered

How can I transfer my subscription?

  • October 28, 2014
  • 1 reply
  • 723 views

I just purchased Adobe Acrobat Pro XI & need it for another user. I also need to purchase 2 more for other users. How do I make that happen?

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi jasonwhitesell,

    There's no way to transfer your subscription to another user--you would have to cancel it under your Adobe ID, and then log in with the other user's Adobe ID and purchase the subscription again. As each subscription is tied to a unique Adobe ID, you'd need to do the same for other two users as well.


    Best,

    Sara

    1 reply

    S
    Sara_ForsbergCorrect answer
    Inspiring
    October 28, 2014

    Hi jasonwhitesell,

    There's no way to transfer your subscription to another user--you would have to cancel it under your Adobe ID, and then log in with the other user's Adobe ID and purchase the subscription again. As each subscription is tied to a unique Adobe ID, you'd need to do the same for other two users as well.


    Best,

    Sara

    J
    JasonWhitesellAuthor
    Participant
    October 28, 2014

    Great. Nice to know Adobe has made managing this impossible.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices