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lindag80498358
Participant
Feb 26, 2015 11:37 PM UTC
Question

How can I upgrade from Adobe Send Annual to Adobe PDF Pak monthly, it won't let me. Just makes me choose annual.

I would like to upgrade to the Adobe PDF Pak but on a monthly basis, even though it is a little more.  I currently have the Adobe Send on an annual basis with Auto renewal.  Even if I turn off auto renewal, it won't let me upgrade unless I turn auto renewal back on.  I didn't think it should be this difficult....

Linda

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1 reply

Sara_Forsberg
Inspiring
Feb 27, 2015 10:13 PM UTC

Hi lindag80498358,

I just checked your account, and it looks like you've been taken care of with both an Adobe Send annual subscription, and an Adobe PDF Pack month-to-month. Please let us know if there's anything else we can do for you.


Best,

Sara

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