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J
Jakes1NZ
Participant
February 9, 2015
Question

How do I access Adobe Reader, Adobe ExportPDF?

  • February 9, 2015
  • 1 reply
  • 251 views

I purchased Adobe Reader, Adobe ExportPDF Subscription (Automatic Renewal) via iPad / iTunes yesterday and have been billed accordingly, however I can only see the free version via all devices. 

How do I access the paid version?

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
February 10, 2015

Hi jakes1nz,

The Apple App store handles subscriptions made via in-app purchase from Adobe Reader for iOS, so I can't check the status of your subscription on this end, unfortunately. I can say, that subscriptions made though the Adobe Store can take 24-48 hours to complete processing, so perhaps the same is true of your App Store purchase.

When you're in Reader for iOS, have you logged in? It's necessary to log in to Acrobat.com to access your subscription.


Best,

Sara

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