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nickh16520082
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April 7, 2018
Answered

How do i access my service

  • April 7, 2018
  • 1 reply
  • 438 views

How do I access the Adobe PDF service.  I have paid the subscription but don't see where I go to use it (e.g. to convert selected pdf files to WORD).

Thanks

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Nickh,

    Your account information shows that you have subscribed for the Export PDF service.

    Export PDF subscription can be access online via- https://cloud.acrobat.com/  or through the desktop application Adobe Acrobat Reader DC- Adobe Acrobat Reader DC Install for all versions

    Make sure that you are "Signing In" using the correct email address under which you have made the purchase and you have installed the correct application Adobe Acrobat Reader DC not the Adobe Acrobat DC.

    For further troubleshooting you may refer- https://forums.adobe.com/docs/DOC-8841

    Let us know if you still experience the same problem.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    April 9, 2018

    Hi Nickh,

    Your account information shows that you have subscribed for the Export PDF service.

    Export PDF subscription can be access online via- https://cloud.acrobat.com/  or through the desktop application Adobe Acrobat Reader DC- Adobe Acrobat Reader DC Install for all versions

    Make sure that you are "Signing In" using the correct email address under which you have made the purchase and you have installed the correct application Adobe Acrobat Reader DC not the Adobe Acrobat DC.

    For further troubleshooting you may refer- https://forums.adobe.com/docs/DOC-8841

    Let us know if you still experience the same problem.

    Regards,

    Akanchha

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