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adellarcher
adellarcher
Participant
Apr 6, 2015 6:44 PM UTC
Answered

How do I activate Adobe Reader Pro after I bought it?

I recently downloaded Adobe Reader and I needed to edit the text in a PDF so under tools, edit pdf, there's a prompt that says "Upgrade to Pro" to edit PDF. It drove me to this landing page: Subscription Options | Adobe Acrobat Pro and I put in my billing information and purchased the subscription. I can't find anything in the UI dashboard that indicate a serial number or account number I need to put into my desktop Adobe Reader to upgrade it and unlock that functionality and I can't seem to find any login on the system preferences in the desktop application. How do you translate the upgrade to the desktop?

Thanks!

Adelle

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    Test Screen NameCorrect answer
    Legend
    Apr 6, 2015 6:46 PM UTC

    Unlike some of the other subscriptions, this doesn't unlock Adobe Reader. Rather, it is a completely new and separate product, you have to download and install it. Then you will have BOTH and can run the one you want to use - don't rely on double clicking on PDFs any more.

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    3 replies

    pwillener
    pwillener
    Legend
    Apr 7, 2015 2:34 AM UTC

    P.S. and yes, as TSN writes, you need to download and install Acrobat.

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    pwillener
    pwillener
    Legend
    Apr 7, 2015 2:32 AM UTC

    Unlike a perpetual license (which requires a serial number), a subscription requires you to sign in with your Adobe ID.

    For some unknown reason it always takes Adobe a few days to process subscriptions, so it may not be active immediately.  But you can run it for 30 days as a fully functional trial.

    [topic moved to Acrobat.com Services forum]

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    Test Screen NameCorrect answer
    Legend
    Apr 6, 2015 6:46 PM UTC

    Unlike some of the other subscriptions, this doesn't unlock Adobe Reader. Rather, it is a completely new and separate product, you have to download and install it. Then you will have BOTH and can run the one you want to use - don't rely on double clicking on PDFs any more.

    Translate
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