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Participant
Jun 2, 2015 12:27 AM UTC
Answered

How do I cancel account & get credit for last month and this month? Last month I was charged but each time I tried to convert Word to PDF it would not convert but asked for another charge.

It would be nice if Adobe had a help desk they staff.  I suppose this Byzantine system is designed to frustrate the customer so they GIVE UP.  I am not a happy camper!

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    pwillener
    pwillenerCorrect answer
    Legend
    Jun 2, 2015 1:38 AM UTC

    For these kind of issues you should Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]

    2 replies

    pwillener
    pwillenerCorrect answer
    Legend
    Jun 2, 2015 1:38 AM UTC

    For these kind of issues you should Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]

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    Participant
    Jun 4, 2015 3:50 PM UTC

    Thanks for the info. While Adobe is not helpful, I was able to get to right path to cancel. - Mike

    Michael Noblet, MPA

    LOCAL CANDIDATE COACH ℠

    “Making Ordinary Races Extraordinary” ℠

    360-321-2312

    mikenoblet@whidbey.com

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