How do I convert a file located in my e-mail from PDF to Word. I can't seem to save it in my word files.

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How do I convert a file located in my e-mail (that is secured) from PDF to Word. I can't seem to save the PDF file anywhere.

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Sara_Forsberg

Inspiring

Hi leilae,

Are you having trouble downloading the PDF attachment from your email message? You'll want to download that PDF attachment file before you can convert it to Word format. If you're having trouble downloading the attachment, you might have better luck contacting the manufacturer of the email application.

Please let us know if you have additional questions.

Best,

Sara

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williamf81370737

Participant

I went through the conversion from pdf to word and downloaded it and I can't make changes to the document.

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Sara_Forsberg

Inspiring

Hi williamf,

For starters, please try triple-clicking in the Word document where you want to edit the text (sometimes, that's what it takes to select text in Word). If that doesn't work, I'd be interested in hearing more about the PDF file that you converted and the method that you used to convert it. For example, how was the PDF created (and by what app)? Did you convert via Adobe Reader (what version) or via the ExportPDF website?

If you can tell us more about the file, we should be able to get to the bottom of things.

Best,

Sara

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