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leilae46682866
leilae46682866
Participant
March 12, 2015
Question

How do I convert a file located in my e-mail from PDF to Word. I can't seem to save it in my word files.

  • March 12, 2015
  • 1 reply
  • 420 views

How do I convert a file located in my e-mail (that is secured) from PDF to Word.  I can't seem to save the PDF file anywhere.

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
March 12, 2015

Hi leilae,

Are you having trouble downloading the PDF attachment from your email message? You'll want to download that PDF attachment file before you can convert it to Word format. If you're having trouble downloading the attachment, you might have better luck contacting the manufacturer of the email application.

Please let us know if you have additional questions.


Best,

Sara

williamf81370737
williamf81370737
Participant
March 12, 2015

I went through the conversion from pdf to word and downloaded it and I can't make changes to the document.

S
Sara_Forsberg
Inspiring
March 12, 2015

Hi williamf,

For starters, please try triple-clicking in the Word document where you want to edit the text (sometimes, that's what it takes to select text in Word). If that doesn't work, I'd be interested in hearing more about the PDF file that you converted and the method that you used to convert it. For example, how was the PDF created (and by what app)? Did you convert via Adobe Reader (what version) or via the ExportPDF website?

If you can tell us more about the file, we should be able to get to the bottom of things.


Best,

Sara

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