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Large_Files_to_Convert
Participant
December 3, 2014
Question

How do I convert a large file which show error after is converting?

  • December 3, 2014
  • 1 reply
  • 331 views

I've tried to export a PDF to Excel and  word file and have not been able, show error after downloading and show converting in progress

File is les 100MB and 936 pages

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1 reply

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
December 3, 2014

Hi Large Files to Convert,

Even when a PDF file is under the 100-MB file size limit, it could be that the large number of pages is adding a level of complexity that causes the ExportPDF service to timeout before it can finish the conversion.

If the PDF file wasn't created from a scanned document, you can simplify the conversion somewhat by disabling OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community

Otherwise, you might want to consider using a free trial of Acrobat to convert that large file. For more information, see www.adobe.com/products/acrobat.html.


Best,

Sara

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