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Participating Frequently
March 15, 2015
Question

How do I convert a PDF file to Word when the conversion buttion is light grey, hence unavailable even though I'm signed in?

  • March 15, 2015
  • 1 reply
  • 2047 views

I have just signed up.

I need to convert a PDF file into Word.

For whatever reason, the button which will select the conversion I want is light grey, hence unavailable.

I am signed in - I've tried refreshing / starting again.

Nothing is working.

VERY FRUSTRATING - I need the document converted ASAP

    This topic has been closed for replies.

    1 reply

    Legend
    March 15, 2015

    Did you pay for a particular product? If so, please give us the exact name of what you paid for, because it makes a big difference to what you need to do.

    Participating Frequently
    March 15, 2015

    Yes - I paid for the Adobe converter

    Legend
    March 15, 2015

    What is the exact name please. There is more than one converter. Details matter. Check your email receipt if not sure.