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dougt66860351
dougt66860351
Participant
April 11, 2018
Answered

How do I down load my PDF files from my account?

I had a problem with my computer.  I lost all adobe PDF programs.  When I go into my account I can not figure how to down load the programs I paid for.  How do I find the download?

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AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
April 11, 2018

Hi Dougt,

Sorry to hear about the inconvenience caused to you.

I see that you have the Adobe PDF Pack registered to your account, and the files you are referring above must be the files saved on "Document Cloud" files?

You can access the files by logging in via web browser- https://cloud.acrobat.com/recent and download from there.

Or install the desktop application Adobe Reader DC Adobe Acrobat Reader DC Install for all versions  and access it from there.

*Files saved locally, you can check in your system itself.

Regards,

Akanchha

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1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
April 11, 2018

Hi Dougt,

Sorry to hear about the inconvenience caused to you.

I see that you have the Adobe PDF Pack registered to your account, and the files you are referring above must be the files saved on "Document Cloud" files?

You can access the files by logging in via web browser- https://cloud.acrobat.com/recent and download from there.

Or install the desktop application Adobe Reader DC Adobe Acrobat Reader DC Install for all versions  and access it from there.

*Files saved locally, you can check in your system itself.

Regards,

Akanchha

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