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creat1ve-HrrkNw
creat1ve-HrrkNw
Participant
June 10, 2014
Answered

How do I download an Acrobat Standard subscription?

  • June 10, 2014
  • 1 reply
  • 815 views

OK I'm being thick. I've just purcahsed an Acrobat Standard subscription and now i cna't download it...! Help!

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi Laurence,

    No worries! Please log in to https://cloud.acrobat.com/ using your Adobe ID and password, and click Acrobat on the right side of the application window (to the right of Create PDF). You should find a download button there. If not, let me know!

    Best,
    Sara

    1 reply

    S
    Sara_Forsberg
    Inspiring
    June 10, 2014

    Hi creative,

    No worries! When you say you can't download it, do you mean that you're not sure where to find the download? See the Downloads and Serial Numbers section in Adobe Store | Online order and payment FAQ.

    Or that you get an error when you try to download it?  For that, see Troubleshoot download problems.

    If you're still having trouble, please provide some details about the problem (error message, if any; what operating system you're using; description of what happens when you try to download, and so on).

    I look forward to hearing back from you.

    Best,

    Sara

    creat1ve-HrrkNw
    creat1ve-HrrkNwAuthor
    Participant
    June 17, 2014

    Hi Sara -

    thanks for your response. I know I'm being very thick but I can't actually find the download, though it is clear that the order has gone through. I must be looking in the wrong place, but perhaps you can guide me?

    Thanks - Laurence

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