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JCtrainer
JCtrainer
Participant
May 25, 2017 7:47 PM UTC
Answered

How do I download the entire file structure?

I have been given the credentials from a government training agency to download the materials for several courses that I am enrolled to take. However, selecting all of the folders and downloading it creates a zip file that does NOT maintain the hierarchy of file structure (i.e. everything downloads as a bunch of files that aren't in any folders).

Is there a way that I can download the entire contents of this cloud account and still maintain the file structure?

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Tariq DarCorrect answer
Legend
May 30, 2017 1:10 PM UTC

Hi JCtrainer,

If you are downloading multiple files in one go, it As design behaviour that it creates a zip and download the material you want.

Sadly there is not much that can be done unless you download the files/folders individually.

Let us know if you have further questions.

-Tariq Dar.

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2 replies

Tariq DarCorrect answer
Legend
May 30, 2017 1:10 PM UTC

Hi JCtrainer,

If you are downloading multiple files in one go, it As design behaviour that it creates a zip and download the material you want.

Sadly there is not much that can be done unless you download the files/folders individually.

Let us know if you have further questions.

-Tariq Dar.

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JCtrainer
JCtrainerAuthor
Participant
Jun 2, 2017 1:14 PM UTC

Thanks so much. Yes, it downloaded as a zip file, but it didn't maintain the folder structure when unzipped; it just unzipped ALL of the files into one directory. Thanks for confirming this.

If you don't mind, please send this request on the IT development for future fixes. Thanks!

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