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sean.krauss
Inspiring
January 14, 2017
Answered

How do I find how much storage remains in my Document Cloud?

I can see it for Creative Cloud, but not Document Cloud.

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    January 6, 2022

    I meant for the free storage, not subcription/paid storage.


    Hello,

     

    Thank you for reaching out.

     

    Now, you may check the Document Cloud storage information on the Acrobat account online.

    Open the Acrobat Online account using the following link: https://acrobat.adobe.com

    and go to Documents. There you may check the total and used storage information at the bottom left corner of the screen.

     

    Hope the information helps.

     

    Thanks,

    Meenakshi

    View reply

    20 replies

    sean.kraussAuthor
    Inspiring
    March 29, 2022

    Wow--this ticket has been on a journey!  

     

    Thank you, Meenakshi, for letting us know that this has been resolved.

     

    Sean

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    jatin236798828gly
    Participant
    March 21, 2022

    open the application>Home>Document Cloud

    source

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    jrubenach
    Participating Frequently
    March 21, 2022

    Tried it on my laptop & there it was. So just not quite so compatible with the mobile version. 
    Thanks for your help. 

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    fuminari
    Participant
    December 18, 2019

    Go to https://assets.adobe.com/files and look at bottom left.

    From https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

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      mikek37576669
      Participant
      April 11, 2020

      I think the link for assets.adobe.com works only for Creative Cloud. Is there a similar thing for Document Cloud?

      Translate
      ascanuser
      Participant
      July 8, 2020

      For me it works correctly ("XXXmb" used is displayed in the left bottom corner)

      Translate
      d0nhoward
      d0nhoward
      Participant
      March 19, 2017

      I have the same unanswered question. This is way harder to find out than I thought it would be.

      Translate
        sb116
        Participating Frequently
        January 15, 2017

        Hi Sean.krauss,

        For Adobe Acrobat DC subscription, the storage you get is 20 GB and to check the same, you may open the application>Home>Document Cloud, you will be able to see all the files in there along with the dates when they have been added and the file size.

        Let me know if you still need help with this.

        Thanks,

        Supriya

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        sean.kraussAuthor
        Inspiring
        January 15, 2017

        Supriya,

        Thank you for your response.  However, I don't think this answers my question.

        I want to know how much room I have left.

        So, I understand I get 20 GB, and that I can see the size of my files, which are organized into folders.  However, I cannot see the total size of my hundreds of files, or even the sum total of the size of files in folders.

        Is your suggestion that I manually add up the file size of every document in my Document Cloud, then subtract the sum from 20 GB?  That seems pretty unreasonable.

        Does DC not have a way to check this automatically?

        Thanks again for your response.

        Translate
          sb116
          Participating Frequently
          March 22, 2017

          Hi All,

          Sadly, we currently do not display the storage usage information for Document Cloud.

          You may request for the same by filling the form in the link below:

          Feature Request/Bug Report Form

          Let us know if you need any other help with the application.

          Thanks,

          Supriya

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