How do I find the phone number to cancel?

Forum|Forum|11 years ago
November 8, 2014
1 reply
1618 views

How do I find the phone number to cancel this thing? I was told I could also cancel by going to the subscription manager but I can't find that either.

This topic has been closed for replies.

S

Sara_Forsberg

Inspiring

Hi morehogwash,

I would be more than happy to help you cancel your subscription. Would you like me to go ahead and do that?

Best,

Sara

M

MoreHogwashAuthor

Participant

I would very much appreciate it as I've found no other way to do it as the website links just take us in circles and we can't find any other info as to contacts. Since the program does not work with our very old word version as far as I can tell, and we can't afford to update that, it really doesn't help us. We are a small animal rescue with limited resources so also can't afford to waste money on something that does not do us any good, so we were hoping to cancel fast enough to get our payment refunded as it states in the terms of agreement, within 30 days. If you could fix this we would be very grateful.

S

Sara_Forsberg

Inspiring

Hi MoreHogwash,

Consider it done! Your subscription is canceled, and you'll see a full refund in your account in the next 5-7 business days (usually sooner). Here is the transaction ID for your reference: 66215846

I'm sorry for the inconvenience (and thank you for the work you do!).

Best,

Sara

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