How do I get a refund on pdf export?

I bought the pdf export to search the text but it did not download my pdf file. How do I get my money back?

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Inspiring

Hi Madison1028,

Do you still need help canceling your subscription and getting a refund?

Best,

Sara

A

Anonymous

Ideally file should have downloaded.May I know the exact workflow you are following.

Does it occur with all files?

Regards,

Florence

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