How do I get Document Cloud PDF to use Open Sans fonts embedded in my Word document?

Question

This is not an arcane, custom font.  I'm surprised Adobe products don't recognize it automatically. How do I get Document Cloud to do so?  If it won't, do you have another product that will, and can I switch over?

sb116 · Answer

Hi chucky44217310

I would suggest you to please try the Adobe preflight tool for this.

You may refer to the links below and let me know if it helps :

Analyzing documents with the Preflight tool (Adobe Acrobat Pro DC)

PDF fonts, Adobe Acrobat

Regards,
Supriya

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