how do i get refund without all the run around. Purchased it for $23.88 and did not work.

Hi,

An answer depends on where you purchased the subscription from.  Please take a look at your purchase confirmation email.

(a) Google Play Store

Subscriptions on Google Play - Google Play Help

(b) Apple App Store

Contact Apple Support - Apple Support

iTunes - Account & Billing - Apple Support

(c) Adobe web site

Cancel your membership or subscription | Acrobat, Document Cloud PDF services

If none of the above answers your question, please contact Adobe Customer Care directly.  Sorry for the inconvenience.