Skip to main content
dolezal
Participant
September 1, 2014
Question

How do I know if the update being loaded is still happening?

  • September 1, 2014
  • 1 reply
  • 355 views

How can I tell if the update being loaded is still happening?  It has been 15 minutes on the 'about a minute' phrase for running the package script.

This topic has been closed for replies.

1 reply

Inspiring
September 1, 2014

Hi dolezal,

Are you installing Acrobat? Did the installation ever complete? Please provide a few more details, and we will see what we can figure out (product that you're installing, operating system, and so on).


I look forward to hearing back from you.


Best,

Sara

dolezal
dolezalAuthor
Participant
September 2, 2014

Hi Sara,

The installation never did complete so I disconnected. However, it seems that I have Adobe Acrobat Pro version 9 and I was attempting to upgrade to version 11 which, I’m told isn’t ever going to work.

Thanks for getting back with me.